Title

Benefits Outcomes and Performance Manager – 34197

City/Town

All

Region

National

Vacancies

1

Salary Minimum

£68,820

Post Type

Permanent

Job ID

34197

Closing date

29 Apr 2026

Published date

14 Apr 2026

Grade

Staff Grade 7

Role type

Business Management & Improvement, Finance, Project Delivery

Post type

Full Time, Part Time

Security check

Basic Check

Attachments

Job description

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

Reporting to the Deputy Director for Portfolio Management & Insights, we are seeking an organised, proactive and influential leader for the Benefits, Outcomes & Performance Team. This team provides performance and management control of the FCERM Investment programme.

You will lead programme level performance reporting, focusing on spend, outcomes and benefits realisation. You will support senior leaders with timely, evidence-based recommendations to achieve efficient delivery to time, cost and quality that maintains programme stability.

You will set and maintain high standards for data quality and reporting, bringing together information from project management and finance systems to provide trustworthy and reliable insights. You and your team will be the authoritative voice on data and reporting for the FCERM Investment Programme.

The role requires effective partnership working with Environment Agency Area Programme Teams and Project and Programme Delivery Teams, and Defra Finance, Policy and Portfolio functions. You will also lead responses to Parliamentary Questions, Environmental Information Regulations requests and Freedom of Information requests.

You will bring effective leadership, analytical capability and excellent communication skills. You will be confident interpreting complex financial and performance data and be able to present clear, accessible insights for senior stakeholders. You will thrive in a fast-paced environment, enjoy working collaboratively and be motivated by improving outcomes for communities at flood and coastal risk.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response found within your candidate pack
The Team:
The Portfolio Reporting and Insights Department provides Portfolio Management services to support delivery of the FCERM Investment Programme, including governance, risk management, reporting, analysis, resource and financial management, benefits management and evaluation. 
Experience/Skills Required:
Candidates should have excellent leadership skills and the ability to motivate people to deliver outcomes in a fast paced and changing environment.

They should be comfortable presenting complex data and information to senior audiences in an understandable way.

We need someone with tenacity and strong problem solving skills, whether by producing reliable insights when the data or information is incomplete, or by improving systems and processes to give us the insights we need.

While knowledge of the data and systems underpinning management of the FCERM Investment Programme is desirable, the ability to uphold high standards for the reports produced by the team, and the data and information management they rely on, is essential
Contact and Additional Information:
Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development

Base location can be flexible within the "Insert Hub" Hub but with an expectation of co-locating in Hub or delivery partner offices occasionally.

For further information please contact: Jonathan Day

Interviews due to take place w/c: 20 May

#LI-DNI
Competence 1:
Leads People
Competence 1 Description:
Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency

"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection. "

Question: Using one or more examples to illustrate, please describe how your leadership approach has enabled delivery of key business outcomes or a business-level change.



"PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview."
Competence 2:
Takes Decisions and Solves Problems
Competence 2 Description:
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.

"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection. "

Question: Using one or more examples to illustrate, please describe how you have overcome challenges, such as data quality or availability, to obtain insights to meet a business objective.



PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Competence 3:
Data and Information Management
Competence 3 Description:
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection. "

Question: Please describe how you have maintained high standards for data and information management to deliver business objectives.



PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Competence 4:
Influences and Persuades Others
Competence 4 Description:
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.

CVs or other documents attached to your application will not be assessed for selection."

Question: Describe how you influenced senior colleagues or stakeholders using data tailored to their needs to provide compelling evidence for a significant business decision.



PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.