Title

Personal Assistant – 33604

City/Town

All

Region

National

Vacancies

1

Salary Minimum

£29,751

Post Type

Permanent

Job ID

33604

Closing date

08 Mar 2026

Published date

20 Feb 2026

Grade

Staff Grade 3

Role type

Administration / Corporate Support

Post type

Full Time, Part Time, Compressed Hours

Security check

Basic Check

Attachments

Job description

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment.

We are looking for a number of PAs to join our Business Support Team in Environment & Business and our Executive Support Team in Strategy, Transformation and Assurance . Personal Assistants enable our senior leaders to give their best to create better places for people and wildlife and support sustainable development.

Naturally organised, you will be someone that enjoys multi-tasking and prioritising tasks. You will manage calendars, book accommodation and travel, and use your excellent judgment to triage email traffic. You will enjoy thinking ahead for our leaders and will step forward happily to administer whatever is needed to keep us all on track. You will join a flourishing and supportive community of professional administrators who enjoy helping one another to succeed. You will be respected for the important job that you do as a member of this important profession. Thanks to flexible working practices you will be able to manage your work life balance in the best way for you. We understand that happy, healthy people are what makes this organisation great and we want people to thrive by bringing their whole selves to work.

You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued.

#LI-DNI

The Team:
You’ll join either our Business Support Team in the Environment and Business Directorate or our Executive Support Team based in Strategy, Transformation and Assurance Directorate.  Both teams are dispersed across the country and provide a Personal Assistant support service to the Executive Managers across the Directorates.

At the Environment Agency, we use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources.
Experience/Skills Required:

Experience of working in a Personal Assistant role or similar would be an advantage but is not essential.

In your capability-based answers please demonstrate your:

• ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work
• ability to build great working relationships
• great communication skills, both verbal and written
• ability to work flexibly and at pace
• ability to anticipate and manage the expectations of customers and colleagues
• passion for being organised and for organising things for others
• ability to proactively seek out and embed continuous improvement
• ability to spot what needs doing and get it done well, at the right time.

You’ll have a range of development opportunities and appropriate training will be provided.

Contact and Additional Information:

You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given.

You’ll have an EA Office base location, as a national role the working location is flexible.

We use smart tools to stay connected/reduce travel, some travel and overnights may be required.

Please see Candidate / Additional Information Pack for more information. Any queries, contact [email protected]

Applications are “blind” assessed using your answers to the competency questions.

Interviews will be held via MS Teams within 2-3 weeks of the closing date.

If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post.

 

Competence 1:
Manages Self
Competence 1 Description:
More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
Feedback is generally not available at sift stage

Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency

Question: Please tell us about a time when you have used your skills to manage yourself and your personal resilience / wellbeing during a busy time. You may wish to include details around: your knowledge and experience, how you seek feedback, your flexibility and ability to adapt to changing priorities.
Competence 2:
Communicates Effectively
Competence 2 Description:
Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Question: Please tell us how your personal approach ensures clear and effective communication to others, and also give us an example of how you have dealt with a difficult situation previously and ensured a positive outcome?
Competence 3:
Builds and Sustains Relationships
Competence 3 Description:
Description: Develops and maintains effective working relationships

Question: Can you tell us a time when you have had to build a working relationship quickly to achieve a goal?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.