City/Town
Birmingham, Kettering, Lincoln, Nottingham, Peterborough, Shrewsbury
Region
East Midlands, West Midlands
Vacancies
4
Salary Minimum
£29,751
Post Type
Permanent
Job ID
34435
Closing date
26 Apr 2026
Published date
06 Apr 2026
Grade
Staff Grade 3
Role type
Programme and Project Management, Project Delivery
Post type
Full Time, Part Time
Security check
Basic Check
Job description
We are looking for enthusiastic and organised Project Support Officers to join our team. You will play a vital role in delivering a wide range of innovative projects that reduce flood risk and enhance the natural environment. This is a fantastic opportunity to contribute to meaningful work that makes a real difference.
As a Project Support Officer, you will:
- Support Project Executives and Managers in the successful delivery of projects.
- Assist Team Leaders with administrative tasks across projects and programmes.
- Manage digital workspaces and support financial tracking and reporting.
- Provide administrative support for office and site-based meetings.
- Produce letters, reports, and other key documents.
- Contribute to Business as Usual processes and team coordination.
You can expect:
- A comprehensive induction and all the equipment you need to succeed.
- Ongoing training and development to grow your skills and confidence.
- Opportunities to build a professional network and develop your career.
- Experience applying Environment Agency processes, policies and engaging with landowners and communities.
- Support to pursue your career ambitions within the organisation.
• Positive, proactive, and enthusiastic.
• Innovative with an eye to improve existing processes.
• Great communication skills.
• Organised, with the ability to use initiative and positively manage own time.
• Able and willing to coordinate activities and collaborate with others.
• Proficient in use of Microsoft Office 365, with focus on PowerPoint, Excel, SharePoint and MS Teams. Opportunities to hone skills will be available in post.
• An ability to analyse, interpret and display data, for effective presentation would be advantageous.
• Some knowledge and experience of Information Management and financial processes would be useful.
• Able to work under pressure, prioritising workload and achieving deadlines is a must.
Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.
Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development
Base location can be flexible but with an expectation of co-locating in Hub or delivery partner offices weekly and occassional site visits.
For further information please contact: [email protected]
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Give me an example of when you have had to interpret a large amount of data to produce a report.
· How did you sort the relevant from the irrelevant data?
· How did you organise your report to convey the information in the best way?
· How would you approach a similar situation now?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Describe an occasion when you have had to gather information from a variety of sources and present it to different audiences in a clear way.
· How did you go about gathering the information required?
· How did you ensure you understood all of the information?
· How did you pull all the different pieces of information together?
· How did you present the information?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
Effectively organises self and takes personal responsibility for own role in the Environment Agency
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Please describe how your experience would make you a good Project Support Officer within our team and what skills do you have to demonstrate this?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.